HOW TO ORDER & STORE POLICY

Once you have decided on the item you would like to purchase, please email to us and it will be reserved for you till fully paid.

Payment options are as follows. (Layaway option is only available on values over £100.00)

1. Full payment now.
2. 20% deposit now, the balance when the item(s) are ready to ship. Unless you tell us differently, we will automatically charge the balance when the item is ready to ship to you.
3. A 3 payment layaway (The total is divided into 3 equal payments. Each payment is due every 30 days. If you are paying by Paypal, we will automatically send a Paypal invoice on the payment due date.), or post dated cheques which will be deposited on the due date.
4. A 4 payment layaway (The total is divided into 4 equal payments. Each payment is due every 30 days. If you are paying by Paypal, we will automatically send a Paypal invoice on the payment due date.). .), or post dated cheques which will be deposited on the due date.

OTHER IMPORTANT STUFF....

LAYAWAYS: We are very happy to offer our great customers an easy layaway payment plan as a courtesy. However....if you choose to abuse our layaway parameters (consistent late payments, declined credit card payments, ignoring Paypal invoices, cancellations, etc.), we reserve the right to refuse to offer you the option of using our layaway program.  In most cases, a cap of £1500 total is the limit on layaways at any one time by an individual.

LAYAWAY Rules & Regs: We can to do a 3 payment layaway for orders over £100 or a 4 payment layaway for orders over £200. Other options may be possible if you email us with specific requests.

The 20% layaway deposit is non refundable - non transferable, no exceptions. There is also a 15% cancellation fee for all layaways.

**If you are more than 15 days late with a layaway payment without prior arrangement with Treaures of Childhood, we will consider the transaction null & void and return the item to stock. You would forfeit any money already paid on the layaway.

PAYMENTS: We accept checks, cash or  Paypal. We will send you an invoice from Paypal when your order is received.

RETURNS . FINAL SALES - NO RETURNS applies to ALL layaways or orders.

NO EXCEPTIONS.

SHIPPING is via First Class recorded delivery (Royal Mail)  or courier services. We will get back to you with actual shipping costs once we determine what is ready to ship and what the package will actually weigh. We automatically insure all packages.

STORAGE:  All items once purchased and full and final payment made will need to be either collected or shipped immediately. Should however you require storage there will be a fixed weekly fee – duration of time to be discussed.

Due to some items being of a large size we cannot offer long term storage, we can however deliver it to a local storage depot at the buyers cost – packaging/crating to be quoted. We are not able to guarantee the safety of any item during storage and would recommend the buyer take out necessary insurance if of a considerable value  i.e. rocking horses.

PLEASE NOTE: For International orders, we must declare orders as "merchandise" with full value for Customs. Anything less is illegal. Please do not ask us to devalue or mark items as "gift". All international orders are shipped insured.

Lost Package: We wait a minimum of 30 days before paying a claim for a lost package shipped within the UK/EU and a minimum of 45 days for an international package.

A Note about  boxes....
We cannot be responsible for boxes damaged in shipping. Dings, bends, scratches, water damage...these are all things that are out of our control. If it's raining the day your package is delivered or if your box falls out of the delivery truck and the corner of the box gets dented...these are all things that we have no control over. As long as the merchandise inside the box is undamaged, we can do nothing.